Effective Date: June 24th, 2023

XpertBrains is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect information when you visit our website, enroll in our training programs, or use our consulting services.

1. Who We Are

XpertBrains provides professional education, training, and consulting services focused on Operational Excellence, Lean, Six Sigma, Agile, Project Management, Leadership, Sales, and Business Strategy. Our services may be delivered online or in person and include programs for individuals and organizations globally.

2. What Information We Collect

We may collect the following types of information:

• From our forms
• Personal Information: Name, email address, phone number, company, job title, billing details
• Usage Data: IP address, browser type, pages visited, time spent on site
• Payment Information: Credit card or other payment method (processed securely via third-party platforms)
• Training Records: Course enrollments, attendance, quiz results, certifications

3. How We Use Your Information

We use your data to:

• Provide and deliver our training and consulting services
• Process payments and send invoices
• Issue certifications and maintain training records
• Communicate updates, offers, or changes to services
• Improve our website, products, and service experience
• Comply with legal obligations and industry standards

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Payment processors, CRM, email platforms, learning management systems
• Affiliates: Our ecosystem partners (e.g., CRM Bright) for operational purposes
• Legal Authorities: When required by law, regulation, or legal process

All third parties we work with are contractually obligated to protect your data.

5. Data Security

We take data protection seriously. Your information is stored securely using encryption and access controls. Only authorized personnel have access to your data.

6. Cookies & Tracking

We use cookies and similar technologies to improve website performance and understand user behavior. You can manage cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request correction or deletion
• Object to or limit data processing
• Withdraw consent at any time

To exercise any of these rights, contact us at email: contact@xpertbrains.com

8. Data Retention

We retain your personal data only as long as necessary for service delivery, legal compliance, and operational needs.

9. International Users

If you access our services from outside the United States, your information may be transferred and processed in jurisdictions that may not offer the same level of data protection.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. Updated versions will be posted on our website with the effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

XpertBrains

Email: contact@xpertbrains.com

Website: https://xpertbrains.com